What do I need to make an account?
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February 1, 2020
To create an active account you must submit two pieces of government identification.
Primary ID
This must be a government-issued coloured photo identification.
Examples of this include:
- Canadian Passport
- Driver’s License
- Certificate of Canadian Citizenship
- Permanent Resident Card
Secondary ID
An original PDF downloaded file (screenshots/photos not accepted) of one of the following:
- Hydro bills
- Bank statement
- Utility Bills
- Phone Bill
NOTE: It is at discretion of Lumen Compliance department to ask for further documents if needed.